• Ensures 100% of all services provided are a tipping opportunity constantly motivating your staff.
  • Allows your team and management to track and analyze all tips/ratings so they can continuously improve upon their results.
  • Gratuii´s ratings system ensures your Guests/Members will always receive excellent service anytime anyplace!


  • Enables your team to swiftly respond to any Guests/Members requests and follow up to ensure they are satisfied.
  • Status feature allows staff to update Guests/Members in real time on the progress of their request.
  • Availability settings ensure only staff able to provide assistance are reached.


  • Enables service staff to seamlessly communicate with Guests/Members who contact them for a request.
  • Facilitates team collaboration and allows staff to rapidly find teammates whose help they might need to handle requests.


  • Provides a convenient way for staff to receive messages from your management team and to stay informed about offers sent to Guests/Members.

Additional Features

Gratuii Stats lets your service staff easily compare their average gratuity and rating to other departments on the property.

Your service staff can also adjust their preferences for a more personalized experience.